Terms & Conditions

Welcome to Service Park ("Service Park", "we", "us", "our"). These Terms & Conditions ("Terms") govern your use of our website and any requests, bookings, or services you make through it.

By accessing or using our website, you agree to these Terms. If you do not agree, please do not use the website.

1) About Service Park

Service Park provides vehicle-related services and support, including receiving inquiries, booking requests, and customer service communication through our website and contact channels.

2) Using Our Website

You agree to use the website responsibly and not to:

  • misuse, disrupt, or damage the website or its security

  • attempt unauthorized access to the website, servers, or data

  • upload or send harmful code, spam, or abusive content

  • use the website for unlawful purposes

We may limit or block access if we believe the website is being misused.

3) Information on the Website

We aim to keep information accurate, but we do not guarantee that all content is always complete, correct, or up to date. Content may be changed at any time without notice.

Any service descriptions, availability, or pricing shown on the website (if applicable) are subject to change.

4) Booking Requests and Appointments (If Applicable)

If our website allows you to submit a booking request or appointment inquiry:

  • Submitting a request does not guarantee availability.

  • Your booking is confirmed only when you receive confirmation from Service Park through phone, email, WhatsApp, or another official channel.

  • You are responsible for providing correct contact and vehicle details.

5) Service Conditions

Services may depend on:

  • vehicle condition and inspection results

  • availability of parts, staff, and schedule

  • accurate information provided by the customer

We may refuse or stop a service if it is unsafe, not possible, or if required information is missing.

6) Pricing, Estimates, and Payment (If Applicable)

If prices, estimates, or ranges are provided:

  • Any estimate is not a final price unless confirmed in writing.

  • Final pricing may change based on inspection findings, required parts, or additional work approved by you.

  • Payment terms, accepted methods, and timing will be communicated by Service Park.

If online payment is added in the future, additional payment terms may apply and will be shown at checkout or on the payment page.

7) Cancellations and Rescheduling (If Applicable)

If you need to cancel or reschedule an appointment, contact us as early as possible.

Service Park may reschedule due to operational reasons (example: staff availability or technical issues). In such cases, we will contact you to arrange an alternative time.

8) Customer Responsibilities

You agree to:

  • provide accurate information

  • follow any instructions communicated by our team

  • confirm any requested approvals for extra work or changes

  • ensure your vehicle is accessible at the agreed time and location (if applicable)

9) Warranty and Liability

To the maximum extent permitted by law:

  • Services are provided on an "as available" and "as is" basis.

  • We are not responsible for indirect or consequential damages (example: loss of time, loss of income, or missed appointments).

  • Our liability is limited to the amount paid for the specific service, unless the law requires otherwise.

If a warranty applies to a specific service or part, its terms will be communicated by Service Park and may vary depending on supplier or service type.

10) Intellectual Property

All website content (text, logos, design, graphics, and branding) belongs to Service Park or its licensors and is protected by applicable laws. You may not copy, reuse, or distribute our content without written permission.

11) Third-Party Links and Services

Our website may include links or integrations with third-party services (example: maps, social platforms, chat tools). We do not control these services and are not responsible for their content or policies. Your use of third-party services is subject to their own terms.

12) Privacy

Your use of the website is also governed by our Privacy Policy. Please review it to understand how we collect and use personal information.

13) Changes to These Terms

We may update these Terms at any time. Updates will be posted on this page with a new “Last updated” date. Continued use of the website means you accept the updated Terms.

14) Governing Law

These Terms are governed by the laws of [Lebanon]. Any disputes will be handled by the competent courts in [Beirut], unless applicable law requires otherwise.